- Regency Specialist Hospital - https://www.regencyspecialist.com -

Brand Commitment

Our Vision

To be the leading comprehensive care hospital in South-East Asia by bringing together the most competent medical capabilities from within and outside of our hospital.

 

Our Mission

To deliver highest quality of care to our patients by empowering and encouraging our people to work together in the best interest of our patients.

 

Our Values

Compassion
We understand the feelings of our patients and respond with genuine care and concern

Competence
We have the knowledge, skills and the commitment to act efficiently in the best interest of our patients

Collaboration
We work with one another seamlessly across levels, departments and organizations to best serve patient needs

 

Our Tagline

Hands that Treat, Hearts That Heal

 

Quality Policy

Regency Specialist Hospital is committed to provide safe and quality healthcare services of the highest standard to our clients by:

  1. Complying with the requirement of the Private Healthcare Facilities and Services (PHFS) Act 1998;
  2. Consistently meeting or exceeding our client’s expectations and requirements on quality healthcare services and products;
  3. Enabling our staff to better perform their roles, providing excellent customer care, services and client safety;
  4.  Continually improve our processes and systems towards compliance to the International Organizations for Standardization (ISO) 9001 and the Malaysian Society for Quality in Health (MSQH) standards and requirements.