- Pre-Admission and Registration
Inpatient admission to the hospital is permissible only upon the recommendation of a doctor. The attending doctor will first fill up an Admission Notice Form (ANF). The patient will then have to proceed to our Registration Counter and present the completed form to the attending registration executive.
You will then fill up the Admission Counselling Form (ACF). At this time, please highlight any known allergies to the registration executive. The registration executive will provide you with the estimated costs of the particular suggested treatment(s) and determines the amount of deposit required. You will be issued a receipt.
All admissions require a guarantor (21 years and above) to sign a letter of undertaking. In addition, the patient (if physically and mentally able) shall be requested to sign a letter of undertaking. A photocopy of the Identity Card (IC) of both guarantor and patient will be required.
Please highlight any known allergies to our staff.
Please submit the forms to our registration executive to help finalise the registration process.
Corporate Patients
Patients with Corporate Accounts under Regency Specialist Hospital should submit their admission forms together with the guarantee letter for registration. A deposit shall be collected should the total procedure cost exceed that of the guarantee amount or should there be additional entitlement requested by the patient.
Insured Patients
Patients must provide their insurance card when submitting their admission forms for verification.
All our rooms are fully equipped with air-conditioning, en-suite bathroom, telephone and personal flat screen LCD TV. We have a range of rooms available to suit patients' needs. You can choose from VIP, single-bed deluxe, 2-bedded and 4-bedded rooms. Room rates include complimentary meals (for patients only).
Deposit accounts might vary, depending on the type of surgery, procedures, treatments and other relevant services rendered during patient’s stay.
The above rates are subject to change without prior notice and are exclusive of 5% government tax.
Upon completion of your admission to Regency Specialist Hospital, you will be escorted to your room by a hospital representative.
All rooms are furnished with the following amenities:
- Flat screen LCD television
- Telephone (hospital rates apply)
- Nurse call system (available 24 hours a day)
- Attached bathroom and toilet
- Adjustable bed
- Portable table
- Electronic safe
Patient Identification
A patient identification tag will be given to you upon admission. Please kindly check that your personal information is accurate. You are required to wear the tag at all times.
Personal Items
We recommend that you bring along some personal items such as pyjamas, slippers and toiletries.
Valuable Items
We strongly advice patient to avoid bringing any valuable items such as jewellery, excessive cash, hand phones, laptops and etc. If you have any valuable items during admission, please ask your relatives to take them home or store it securely. The hospital shall not assume any responsibility should the items get lost within the hospital premises.
Doctor Ward Rounds
The attending doctor shall review your condition daily. We encourage you to inform the doctor if you have further discomfort or if you are unclear about your diagnosis or treatment plan.
Nurses Call Services
Our nurses are available 24/7 for you. All beds are fitted with a nurse call buzzer which you can use to contact the nurses on duty should you need any assistance at any time.
Food Service
A hospital dietician works closely with our chef to ensure your dietary needs are met. All meals are halal, and vegetarian meals are available upon request.
Smoking
Smoking is strictly prohibited on hospital premises by law. For the benefit of our patients and visitors, please help us maintain a smoke-free environment.
Doctors will certify discharge during their ward rounds. For your safety, it is advisable that a relative or friend accompany you home.
Kindly allow us to have approximately two hours to process the final bill and to prepare the medication.
For patients covered by insurance, additional time will be required to process the discharge.
Please note that if discharged is after 12.00noon, there will be an additional half-day room charge and if discharged is after 6.00pm, an additional full day room charge shall be imposed.
Before you leave, please make sure that you have:
- Collected all your personal belongings and valuables
- Obtained all prescribed medications (if any) from the Pharmacy and ensure you understand the instructions regarding its use
- Received your appointment card should there be any necessary follow-up
Interim bills are available during the admission period. For updates on patient bills, please contact a registration executive to discuss any financial arrangements. All medical bills must be fully settled prior to discharge from Regency Specialist Hospital.
All payments are acceptable by cash, credit card, charge card, bank draft or direct transfer (TT).
Admission & Registration 