Be part of the growing Regency Team

In Regency Specialist Hospital, healthcare is at the heart of what we do. You will work alongside talented professionals to make a difference to the community. We continually encourage and support your professional development through ongoing learning opportunities to help you reach your utmost potential.

If you are a high-calibre and dynamic individual with a strong passion for service, join Regency. Be a part of our growing Regency team to serve in the community with care and excellence.

Career Opportunities

Please take a look at the current job openings:

  1. Nursing & Allied Health

          1. Responsibilities:

            • Plan, organize, direct and evaluate the staffing and operations of the unit.
            • Teach, guide, coach and mentor nurses and other staff in the unit.
            • Performs the role of the Nursing Coordinator with oversight and ensuring smooth running of nursing and hospital operations.
            • Lead specific assignments/projects for the unit or Nursing Services.
            • Accountable for the performance outcomes of the unit.

            Requirements:

            • Diploma / Degree in Nursing
            • Post-Basic Certificate in any Nursing Discipline
            • Has at least 10 years working experience


          2. Responsibilities:

            • Manage and ensure efficiency in day-to-day operations of Pharmacy department
            • Lead, train, supervise and evaluate the performance of Pharmacy staff, schedule and assign work and develop priorities, provide professional expertise as and when needed
            • Participate in the planning and budgeting for Pharmacy requirements
            • Maintain current knowledge of pharmaceutical, clinical pharmacy advances and government regulations related to Pharmacy
            • Maintains the standards of pharmacy practice within the Pharmacy Department.
            • Be involved in multi-disciplinary committees and teams where Pharmacy matters are discussed.
            • To co-ordinate and collaborate with other departments or sections for activities pertaining to Pharmacy Department.

            Requirements:

            • Registered with the Malaysian Pharmacy Board.
            • Has worked for a minimum of one year in a hospital pharmacy.


          3. Responsibilities:

            • To receive lab specimen from wards and clinics, to collect blood from others hospital, to prepare lab supplies and to manage lab clerical works

            Requirements:

            • SPM
            • Male candidates preferred


          4. Responsibilities:

            • Provide direct and indirect professional nursing care to patients in the ICU
            • Perform skilfully monitoring of patients on various specialised equipment such as Ventilators, Respirators and Cardiac Monitors
            • Initiate and response to life-saving measures according to standard protocols.
            • Accountable for ongoing assessment, evaluation and documentation components of the Nursing Process to provide efficient and effective nursing care.

            Requirements:

            • Diploma / Degree in Nursing
            • Has at least 5 years working experience in the ICU
            • A Post-Basic in Intensive Care Nursing is preferred
            • Possess good communications, critical thinking and interpersonal skills


          5. Responsibilities:

            • Provide direct and indirect professional nursing care to patients in OT
            • Perform skilfully the various roles especially that of a Scrub and Circulating Nurse
            • Initiate and response to life-saving measures according to standard protocols.
            • Accountable for ongoing assessment, evaluation and documentation components of the Nursing Process to provide efficient and effective nursing care

            Requirements:

            • Diploma / Degree in Nursing
            • Has at least 5 years working experience in OT
            • Has performed the roles of a Scrub and Circulating Nurse
            • Has scrubbed for major surgeries especially Neuro, Cardiac and Complex surgeries
            • A Post-Basic in Perioperative Nursing is preferred


          6. The Senior Trained Theatre Technician delivers safe and quality patient care and is accountable for the outcomes of patients assigned under his/her care and has a collective responsibility to ensure smooth unit operations. He/she works collaboratively with the ward/unit Nurse Manager, nursing staff, physicians and other members of the healthcare team to accomplish patients’ needs and achieve positive outcomes in line with hospital/nursing vision, mission, values and objectives. In addition, he/she practices within the realm of the profession’s ethical and legal frameworks, conversant with medico-legal matters whilst adhering to the hospital’s guidelines, policies and procedures.
            Operation Theatre Technician (OTT) performs similar functions. As the Senior OTT progress in seniority within the position, he/she is expected to be a positive role-model, taking on additional responsibilities including supervising the lower level nurses as assigned by the unit nursing manager.
            Duties and Responsibilities:
            Provider of Patient Care

            • Greets and attends to patients in a courteous, polite and professional manner.
            • Collaborate with members of the nursing team, healthcare providers and support services to meet patient care needs; document and follow through or handover where required.
            • Identify and conduct patient/family health education needs where required.
            • Conduct basic physical examination, health assessment and orientation of patient on admission, transfer, pre/post operatively and as required; document findings as required.
            • Maintain patient confidentiality and rights according to hospital practices and policies.
            • Attend to patients’ basic comfort such as bed-making, positioning and mobilization etc.
            • Attend to patients’ basic needs such as elimination and output; monitors and records patients’ oral intake and output where required; schedule etc.
            • Collect patient’s blood, urine, sputum, wound and other body fluids specimens according to standards of practice and hospital procedures.
            • Delegate and follows through appropriate tasks assigned to lower level nursing staff such as Patient Care Assistants (PCA), Healthcare Assistants (HCA) etc.; assist, guide and supervise staff where needed.
            • Promotes safe, quality and excellent patient care.

            Specific Responsibilities

            • Assist the Nurse Manager (NM) to manage staff within the ward/unit; establish two-way, trusting, open and positive relations; strengthen relationships; help staff understand their roles and responsibilities towards fulfillment of nursing and hospital’s vision, mission, goals and objectives; create a positive and cooperative image of nursing.
            • Assist the NM to ensure smooth ward/unit operations; alert to key happenings; investigate and problem-solve where required.
            • Performs discipline or unit specific surgery procedures following relevant privileging and credentialing process as outlined by Nursing Services when posted to Operative surgery.
            • Serves as a role model for staff and professional nursing practice; facilitates teambuilding and a safe, healthy work environment, not limited to the below:
              1. Prepare operating rooms for routine lists and urgent cases.
              2. Circulate or scrub for cases as per allocation.
              3. Maintain safety and asepsis as appropriate.
              4. Responsible for swab, needle and instrument count.
              5. Provide support and explanation to patients during anesthetic induction.
              6. Provide clinical support to anesthetist during induction, intubation and extubation.
              7. Treat instruments and equipment carefully. Check all equipment prior to the commencement of each case. Be mindful of legislative and safety requirements.
              8. Assist and be satisfied that each patient is positioned carefully and properly.
              9. Co-ordinate, communicate and co-operate with other health professionals in regard to patients treatment, care, progress and recovery.

            Provide Specialty Care

            • Act as a resource person for the specific specialty.
            • Perform advanced skills specific to the specialty.
            • Conduct staff training/updates related to the specialty.

            General Duties

            • Keep work environment (equipment room, clean utility, dirty utility, patient/staff pantry etc.) clean and tidy.
            • Assist ward/unit nursing manager to keep of supplies/stock and functioning of equipment and facilities.
            • Escalate matters/issues requiring attention to ward/unit’s nursing manager/coordinator.
            • Act as a resource person for staff to seek information, guidance and support.
            • Participate in ward/unit/department quality improvement, meetings and continued nursing education activities.
            • Lead or be active members of specific committee, task or project work group.
            • Participate and assist in hospital emergencies, code activations or when deployed to other ward/unit.
            • Assist and guide the work of PCA, HCA and other new members of the nursing staff team where required.
            • Conduct in-house talks/sharing sessions as assigned; partake in community outreach activities or public talks.
            • Assist in the review and development of nursing or hospital policies and procedures.
            • Maintain confidentiality of patient, staff and hospital information; uphold integrity, observe sensitivity of information; share only with those authorized.
            • Keep current with skills and knowledge by attending relevant trainings, workshop, talks, seminars or conferences for professional growth and development.
            • Undertake additional task/assignment as assigned by NM, ADON or DPS.

            OTHER DUTIES
            Any other duties as assigned from time to time.
            QUALIFICATION

            • The candidate has been trained in Operation Theatre Technician Requirement from recognized Healthcare Centre
            • The Candidate has obtained a Pass completion of Operating Department Practice Programme from recognized Healthcare Centre.

            SKILLS REQUIREMENTS
            Basic customer service, good interpersonal and communication skills, assist in surgery skills, planning, organization, time-keeping, stress management and delegation skills, basic supervisory and computer literacy in Microsoft office.
            Completed hospital/unit orientation, core training and privileged & credentialed clinical procedures as outlined by Nursing Services
            STATUTORY REQUIREMENTS

            • Registered with the Malaysian Nursing Board.
            • Valid Annual Practicing Certificate.


          7. Responsibilities:

            • The Midwife is responsible for rendering professional nursing care to patient’s pre-natal, intra partum and post – natal in the unit and shall be held accountable for the patient outcomes under her care.
            • Collect and contributes to a database (physiological, emotional, sociological, culture, psychological and spiritual needs) from available resources (e.g. Patient, family, Doctors’ notes and others.).
            • Assess and monitor normal pregnancies and to carry out examinations necessary for the monitoring of the development of normal pregnancies.
            • Identifies and document changes in labor status which interferes the patient and fetus condition which necessitates referral to the doctor.
            • Established nursing goals and patient expected outcomes based on the list of problem with patient, family and significant others.
            • Develops individualized nursing care plans based upon the problem list and plan intervention that follows established nursing protocols (e.g. Critical Pathways).
            • Care for and assist the patient during labor and monitor the condition of the fetus in the utero by the appropriate clinical and technical means.
            • Administers prescribed medication safely.
            • Conduct delivery in emergency situations.
            • Initiate immediate newborn resuscitation when necessary.
            • Assess situations for need of information or support during post – natal period.
            • Develop short – range teaching plans before discharge.
            • Implement teaching plans that are specific to the patient’s level of development and knowledge.
            • Support and reinforce the teaching plans of other health professionals.
            • Use line of authority and communication channel within the work setting appropriately.
            • Use communication skill as a method of data collection, nursing intervention and evaluation of care.
            • Document and records assessment, nursing care plans, interventions and evaluation accurately and promptly.
            • Establish and maintain effective communication with patient’s, families, significant others and health team member.
            • Evaluate effectiveness of one’s own communication with patients, colleagues and others.

            Requirements:

            • Diploma in Nursing with Post basic in Midwifery.
            • Registered with the Malaysian Nursing Board.
            • Valid Annual Practicing Certificate.


          8. Responsibilities:

            • Greets and attends to patients in a courteous, polite and professional manner.
            • Uses the Nursing Process APIE (Assessment, Planning, Implementation and Evaluation) framework to formulate and execute a holistic, individualized and personalized patient care; documents using relevant forms, charts or information system according to hospital practices and policies.
            • Conducts patient rounds with the Physician; carries out the Physician’s investigations, medications and treatment orders/ plans according to hospital practices and policies.
            • Collaborates with members of the nursing team, healthcare providers and support services to meet patient care needs; document and follow through or handover where required.
            • Identify and conduct patient/family health education needs where required.
            • Conducts basic physical examination, health assessment and orientation of patient on admission, transfer, every shift, pre/post operatively and as required; document findings as required
            • Checks patients’ well-being, safety and comfort regularly; keep bed area and room neat and tidy; promptly responds to patients’ call-bells and refer to other nursing staff members as needed.
            • Maintains patient confidentiality and rights according to hospital practices and policies.
            • Attends to patients’ basic comfort such as bed-making, hygiene, oral, body and skin care, positioning and mobilization etc.
            • Attends to patients’ basic needs such as food and electrolytes, elimination and output; monitors and records patients’ oral intake and output where required; schedule and monitor intravenous fluids/blood administration etc.
            • Performs tasks such as taking the patients’ weight, height, vital signs, SP02 and pain score; monitors trends and records in the patients’ clinical charts as required etc.
            • Collects patient’s blood, urine, sputum, wound and other body fluids specimens according to standards of practice and hospital procedures.
            • Performs clinical procedures such as blood glucose monitoring, wound dressings, removal of sutures/staples, care/removal of drains; care of intravenous lines; oro-pharyngeal and tracheostomy suctioning; application of splints, cervical collars; naso-gastric tube insertion; administration of oxygen therapy; insertion of urinary catheterization; bladder irrigation etc. Assists Physicians in clinical procedures where required.
            • Performs discipline or unit specific clinical procedures following relevant privileging and credentialing process as outlined by Nursing Services when posted to Operative, Emergency, Obstetrics & Gynaecology, Oncology, Pediatrics, Endoscopy, Cardiology, Renal, Neonatology and Intensive Care Units.
            • Delegate or performs dispatch role; transport/collect medications, lab specimens , documents or equipment etc. from/to various departments in the hospital such as Pharmacy, Laboratory, Supplies Store or Administrative Office etc. where required.
            • Escalates matters/issues requiring attention to ward/unit’s nursing manager/coordinator or to a senior nursing staff member.
            • Keep current with skills and knowledge by attending relevant trainings, workshop, talks, seminars or conferences for professional growth and development.

            Requirements:

            • Diploma in Nursing..
            • Registered with the Malaysian Nursing Board.
            • Valid Annual Practicing Certificate.


          9. Plans and carry out requested radiological examination or procedures using X-rays and other imaging modalities like ultrasound and Magnetic Resonance Imaging (MRI). They work alone or at time closely with a team of medical personals involving Radiologist, radiology Nurse/Nurse Aide and Radiology Aide to carry out the diagnostic and therapeutic examination on patient. The work also involves assessing and monitoring the patient throughout the course of examination.
            Responsibilities:

            • Perform variety of technical procedures that require independent judgment with ingenuity and initiative to apply prescribed ionizing radiation for radiological diagnosis.
            • Produce radiograph of highest quality/standard and of good diagnostic value at minimal cost.
            • Adhere strictly to rules and regulations on radiation protection to patient and staff.
            • Maintain proper care of the equipment and its related accessories to ensure uninterrupted service.
            • Ensure safety of patient before, during and after the procedures by providing the necessary care and constant monitoring of patient’s condition.
            • Record and fault/breakdown of equipment in the log book and report immediately to the Head of Radiology.
            • Provide 24 hours Radiological services as what being scheduled (on call).
            • Perform any other duties as may be assigned by the Head of Radiology.
            • To perform other added duty from time to time.

            Requirements:

            • Posses at least a Diploma in Radiography or Diploma in Medical Imaging or equivalent.
            • Computer literate.
            • Fluent in English and Bahasa Malaysia. Mandarin and other dialect is an added advantage.
            • At least 1 to 3 years of working experience in Medical Imaging or Radiography field.
            • Male Radiographer.


          10. The Clinical Instructor holds a teaching/leadership position within Nursing Services and hospital operations. As educator, he/she is jointly responsible for staff development, working collaboratively with fellow educators, managers, physicians and other members of the healthcare team in line with hospital/nursing vision, mission, goals and objectives. As a role-model of professional behaviour, he/she facilitates and supports development of the bedside nurse and fosters empowerment with the right attitudes, skills and knowledge achieving excellence through delivery of evidence-based and best nursing practices. He/she will be held jointly accountable for the clinical performance outcomes of staff within the ward/unit. In addition, he/she practices within the realm of the profession’s ethical and legal frameworks, conversant with medico-legal matters whilst adhering to hospital/nursing, policies, procedures and guidelines.
            Duties and Responsibilities: Educator Role

            • Conduct clinical teaching activities in the assigned ward/ unit; be a role model of professional behavior; empower staff with the right attitude, skills and knowledge to achieve excellent.
            • Guide, coach and closely supervise staff to execute their roles and responsibilities towards attainment of optimal patient outcomes; provide personal coaching and attention where needed; give timely feedback on performance.
            • Equip staff with essential skills and knowledge including the Nursing Process APIE (Assessment, Planning, Implementation and Evaluation) framework to deliver excellent patient care; give focus to safe and quality care.
            • Establish and maintain high standards of patient care; advocate patient-centered nursing; adopts evidence-based and best nursing practices; maintain consistency in standards and practices.
            • Conduct bedside and classroom clinical teaching sessions using various teaching-learning strategies and activities to match different learning styles; adopt adult learning approaches.
            • Coordinate with the education team to establish and execute core education essentials for the development of bedside leaders; evaluate effectiveness of the educational plans/programs.

            Partner in Staff Management

            • Establish two-way, trusting, open and positive relations with the Nurse Manager (NM) and staff within the ward/unit; maintain close collaborations and cooperation with NM to co-manage, mentor, develop and retain staff.
            • Partner NM to strengthen staff relationships; help staff understand their roles and responsibilities towards fulfillment of nursing/hospital vision, mission, goals and objectives; help staff understand, overcome and adapt to changes and create a positive and cooperative image of nursing.

            Partner in Patient Care Management

            • Work as a team to achieve excellence in patient care; collaborates with NM to resolve patient issues; assumes leadership in the absence of the ward/unit NM.
            • Checks in with all patients to find out their well-being and resolve any issues raised; attends to patient/family feedback; collaborates with patients’ immediate family/significant or other hospital personnel where required; maintain patient/family confidence with care rendered.

            Partner in Ward/ Unit Management

            • Work as a team to ensure smooth ward/unit operations; be familiar with the ward processes and activities; collaborates with NM to resolve ward/unit issues; assumes leadership in the absence of the NM.
            • Have oversight of key happenings in the ward/unit; investigates and problem-solves incidences and unusual occurrences; assist staff with the necessary reports and documentation; report/escalate matters to nursing or department heads.

            Provide Specialty Care (For Clinical Instructors with Post- Basic Certification)

            • Act as a resource person for the specific specialty.
            • Perform advanced skills specific to the specialty.
            • Privilege nurses, enabling their performance of the specialized skills.

            General Duties

            • Work collaboratively and cooperatively with fellow Nurse Educators, Managers and Clinicians, Physicians and various members of the healthcare team to iron out and resolve work-related issues; engage in healthy dialogue and maintain professionalism in dealings.
            • Act as a resource person for staff to seek information, guidance and support.
            • Respond, assist and support staff in emergencies or code(s) activation.
            • Perform role of a Nursing Coordinator (NS-CO) as assigned/scheduled.

            Other Duties:

            • Any other duties as assigned from time to time.

            Requirements:

            • Diploma in Nursing.
            • Bachelor in Nursing or Advanced Diploma in Nursing/Post-Basic Certification if available.
            • Certification in Education if available.

            Statutory Requirements:

            • Registered with the Malaysian Nursing Board.
            • Valid Annual Practicing Certificate.


          11. Responsibilities:

            • Clinic Assistant is to assist the consultant in the clinic.
            • The Clinic Assistant will assume the following roles and responsibilities.
            • Opening and closing the clinic, to obtain the key from security office.
            • Ensure patient’s Medical Record and relevant document is available prior to commencement of clinic.
            • Assist consultant in procedure and maintains patient privacy at all times.
            • Direct patient to respective diagnostic department for investigation and treatment.
            • Ensure follow-up appointments are issued, explained and keyed in HIS accordingly.
            • Facilitate patient on admission to ward.
            • Answer telephone calls and directs calls to consultant when necessary.
            • Maintain clinic and procedure room cleanliness and tidiness upon utilizing.
            • Ensure items used (e.g. consumables, procedures) are charged accordingly via CIS system.
            • Ensure adequate supplies (e.g. consumables, equipment ect.) prior to commencement of clinic.
            • Maintain patient’s records private and confidential at all times..
            • Maintain systematic filling and dispatch to Medical Record Department.
            • All Clinic Assistant shall be made aware and follow formal relationships, lines of communication and authority as depicted on the organizational chart.

            Other Duties:

            • Any other duties/projects that may be assigned by immediate superior as and when required.

            Requirements:

            • Possess at least SPM certificate and above with at least 3 years related experience.
            • Fluent in English and Bahasa Malaysia.
            • Computer literate.


          12. Responsibilities:

            • Assist doctor at Health Screening Centre in management of patient and overall daily operation.
            • Opening and closing of the clinic.
            • Ensure patient’s medical record and relevant document is available prior commencement of clinic.
            • Assist doctor in procedure and maintains patient privacy at all times.
            • Direct patient to respective diagnostic department for investigation and treatment.
            • Attend to telephone enquiries and face to face enquiries at reception counter. Direct enquiries to consultant / doctor when necessary.
            • Work closely with doctors on appointment scheduling.
            • Carry out appointment reminder.
            • Ensure follow-up appointments are issued, explained and keyed in HIS / appointment system accordingly.
            • Maintain consultant / doctor room cleanliness and tidiness upon utilizing.
            • Ensure item used (e.g. consumables, procedures) are charged accordingly via CIS system.
            • Ensure adequate supplies (e.g. consumables, equipment, etc.) prior to commencement of clinic.
            • Assist superior in collecting data for report preparing purposes.
            • Practice periodical internal stock check to determine inventory level.
            • Any other duties that may be assigned by immediate superior and when required.

            Requirements:

            • Possess at least SPM certificate and above with at least 3 years related experience.
            • Fluent in English and Bahasa Malaysia.
            • Computer literate.


          13. Responsibilities:

            • Perform laboratory routine and on call duties.
            • Conform to laboratory policy and procedures.
            • Calibrate, operate and maintain the equipment and coordinate the workflow in the assigned section(s).
            • Ensure specimens submitted for investigation are in good quality and promptly analyzed with accurate result issued within promised laboratory turnaround time.
            • Handle test related issues with appropriate actions.
            • Perform, analyze and interpret the daily quality cornel and carry out corrective action if necessary.
            • Detect and identify the laboratory hazardous situations and initiate preventive measures.
            • Assist in the day activities of maintaining normal internal Laboratory services including acquisition of supplies, appropriate storage of reagents and equipment, as well as the disposal of waste material.
            • Communicate with internal or external doctor effectively on any abnormal finding or requesting blood supplies.
            • Assist Medical Laboratory Scientist (Grade 2) to achieve laboratory quality objectives.
            • Participate in the training of Junior Laboratory staff and other non-laboratory staff.
            • Improve and develop own professional knowledge continuously.
            • When required, attend meetings with departmental staff and other relevant staff to ensure smooth, operation and implementation of departmental objectives and work together to achieve and maintain the hospital’s accreditation.

            Other Duties:

            • Undertake other as assigned by the Head, Laboratory from time to time.
            • The staff shall be rotated to different sections as per assignment and the performance will be monitored monthly and documented.
            • To collect blood supplies from HAS/HIS during and after office hours when required.

            Requirements:

            • Degree in Medical Laboratory Science or Biomedical Science.
            • At least 3 years of working experience in hospital Laboratory.


          14. The Nurse Educator holds a teaching/leadership position within Nursing Services and the hospital operations. As educator, he/she is responsible for executing training/educational programs for Nursing Services and where required for the hospital, working collaboratively with fellow educators, managers, physicians and other members of the healthcare team towards fulfilment of nursing/ hospital vision, mission, goals and objectives. He/she plays a supportive role in facilitating educational processes through assessment, planning, implementation and evaluation of competency assessment, continuing education and leadership development. He/she will be jointly accountable for the clinical performance outcomes of nurses in the hospital. In addition, he/she practices within the realm of the profession’s ethical and legal frameworks, conversant with medico-legal matters whilst adhering to nursing/hospital policies, procedures and guidelines.
            Duties and Responsibilities:
            Education Coordinator

            • Identify core training/educational programs, privileging and credentialing activities, specific courses and continuing nursing education for the different levels of staff.
            • Collaborate with fellow Nurse Educators, Managers and Clinicians to conduct training needs analysis for Nursing Services staff; assess staff learning and competency gaps; identify learning outcomes.
            • Create/review a 6 monthly/yearly master training plan for Nursing Services; oversee and facilitate its implementation.
            • Plan and develop training/educational programs for staff orientation, induction, continuing education and career progression; ensure training/programs are congruent with and fulfill nursing/hospital vision, mission, goals and objectives.

            Educator Role

            • Conduct/facilitate teaching activities as assigned; be a role model of professional behavior; empower staff with the right attitude, skills and knowledge to achieve excellence.
            • Identifies and evaluates instructional/teaching materials/content in all types of media and format; adjust content and teaching strategies appropriate to leaner.
            • Adjust/develop teaching content; ensures consistency with nursing/hospital policies and procedures; adopts best practices; collaborate with others as required.

            Provide Specialty Care (For Educators with Post- Basic Certification)

            • Act as a resource person for the specific specialty.
            • Perform advanced skills specific to the specialty.
            • Privilege nurses, enabling their performance of the specialized skills.
            • Develop/review relevant policies/procedures of that specialty.
            • Develop/review relevant clinical practice guidelines with specialty physician.
            • Conduct structured patient/family education.

            General Duties

            • Work collaboratively and cooperatively with fellow Nurse Educators, Managers and Clinicians, Physicians and various members of the healthcare team to iron out and resolve work-related issues; engage in healthy dialogue and maintain professionalism in dealings.
            • Act as a resource person for staff to seek information, guidance and support.
            • Respond, assist and support staff in emergencies or code(s) activation.
            • Perform role of a Nursing Coordinator (NS-CO) as assigned/scheduled.
            • Actively participate in meetings, nursing and interdisciplinary committees and contribute positively towards meeting specific goals and objectives.

            Other Duties:

            • Any other duties as assigned from time to time.

            Requirements:

            • Bachelor in Nursing or Advanced Diploma in Nursing/Post-Basic Certification if available.
            • 23 Years Experienced Clinical Teaching.

            Statutory Requirements:

            • Registered with the Malaysian Nursing Board.
            • Valid Annual Practicing Certificate.


          15. The Patient Care Assistant (PCA) is a member of the nursing staff who provides basic patient care under direct supervision of an Enrolled Nurse or Registered Nurse. He/ she works collaboratively as a team with the nursing staff to accomplish patients’ needs in line with Regency Specialist Hospital vision, mission, values and objectives. In addition he/ she adhere to the hospital’s Guidelines, policies and procedures.
            Duties and Responsibilities:
            Provider of Patient Care

            • Greets and attends to patients in courteous, polite and professional manner.
            • Check patients’ well-being, safety and comfort regularly; promptly respond to patients’ call bell and refer to other nursing staff as needed.
            • Attends to patients’ basic comfort such as bed making, hygiene, oral, body and skin care. Positioning and mobilization etc; promptly reports to assigned Staff Nurse of any unusual findings.
            • Attends to patients’ basic such as food and electrolytes, elimination and output; monitors and records patients’ oral intake and output where required; promptly reports to assigned Staff Nurse of any abnormal findings.
            • Performs tasks such as taking the patients’ weight, height, vital signs, SpO2 and pain score; monitors trends and records in the patients’ clinical charts as required; promptly reports to assigned Staff Nurse any deviations from normal values
            • Keeps assigned Staff Nurse inform of patients’ progress or deterioration in condition after providing patient care.
            • Keep patient bed area and room neat and tidy, bed-wheels are locked; beds kept at lowest position; ensure call-bell and items for use are within patient reached.

            General Duties

            • Performs portering role; accompany or transport patients for their treatment/ investigation appointments to/ from the relevant department such as Operation Theater, Radiology, Physiotherapy or Clinic etc.
            • Perform dispatch role; transport/ collect medications. Lab specimens, documents or equipment etc from/ to various department in the hospital such as Pharmacy, Laboratory, Supplies Store or Administrative Office etc.
            • Keeps work environment (equipment room, clean utility, dirty utility, patient/staff pantry etc.) clean and tidy.
            • Assists ward/ unit nursing manager to keep tan of supplies/ stock and functioning of equipment.
            • Escalate matters/ issues requiring attention to ward/ units’ nursing manager or senior nursing staff member.

            Other Duties:

            • Any other duties as assigned from time to time.

            Requirements:

            • Pass SPM

        Operations & Administration


          1. Responsibilities:

            • Support – Maintain, troubleshoot and communicate issue status and final resolution to end users. Work with product management, business analysts and engineers to resolve issues, as required. Answer questions, resolve issues with software applications and escalate or close tickets as necessary.
            • SDLC Project Management – Understand the full software development process from requirements through delivery and support. Effectively utilize company collaboration applications to ensure excellent communications. Thoroughly document and communicate all tasks assigned.
            • Software Testing – Perform successful system testing and verify complete user acceptance testing before code is approved for deployment to production.
            • Documentation – Produce artifacts including test cases, test results and system/operations guides and release notes.
            • Change Management – Ensure project compliance to ePlus Change Management processes. Coordinate the resolution of software defects as part of the QA and Change Management process.
            • Audits – Ensure all requests for access audits are responded to in a timely fashion and recorded and maintained.
            • Environments – Back up of specified IT environments such as QA, Test and Production for Custom Applications.
            • Release Management – Assist with deployments from Source Control to QA to Test to Production.

            Requirements:

            • Bachelor Degree in IT / Computer Science.


          2. The successful candidate will handle day-to-day IT computer room operation and be required to provide support to corporate users by resolving issues encountered in their use of IT.
            Responsibilities:

            • To assist in IT Infrastructure management (including network security).
            • Perform server administration, maintenance and backups.
            • Provide technical support for end users.
            • Maintain IT inventory and supplies.
            • Update procedure and various documentation.
            • Evaluate and propose technology for improvement.
            • Needs to be on call.

            Requirements:

            • Minimum Diploma or Degree in Information Technology, Computer Science or other related fields.
            • At least 2 years of working experience in providing IT support, PC installation and troubleshooting.
            • Good knowledge in computer networking (VLANs), hardware (PC, printers), software & security.
            • Familiar with Windows scripting and web technology.
            • End-user oriented with good interpersonal skills.


          3. Responsibilities:

            • Responsible for providing a constant supply of clean linens for the entire hotel.
            • Report to Head of Department of Support Services or in his/her absence to the Executive Support Services for linen/laundry matters.
            • Is responsible for carrying out the duties specified in handling linen & laundry.
            • To collect and distribute linen to and from all wards and clinics. Linen task to be carried out periodically-daily, weekly, monthly, yearly and any other stipulated period.
            • Daily morning inspection of the linen collection, to ensure is no complaint from wards and clinics.
            • To adhere to the collection of the linen and delivering time. Collecting linen inside the linen bag should be placed together in the trolleys immediately to the soiled linen holding area.
            • Collection and delivering services of linen must be carried out day including Sundays and Public Holidays.
            • To deliver linens neatly on the shelves in the ward linen store and the designation position must be arranged according each type of linen.
            • To monitor linen replenishment to scheduled time.
            • To segregate linen from other bag must follow the appropriate linen sorting procedures.
            • To clean linen trolley and table top daily before and after work starts with the disinfectants.
            • To mend or sew torn linen as and when required.
            • To conduct inventory at linen storage room and to assist inventory at clinics and wards including torn linens.
            • To assist in layouts for table setting, buffets, linen for functions.
            • To make the bed and cleaning at Doctor’s Lounge.

            Requirements:

            • Minimum SPM.
            • Energetic person.


          4. Responsibilities:

            • To receive and process patient invoice, collect from self-pay, insurance and corporate patient and proceed with financial discharge in system.
            • Ensure accuracy of charging, processes bills for payments.
            • Explains charges and answer queries concerning billing.
            • Receive payment in full from patient being discharged and issue receipts for amounts received.
            • Maintains proper record of all payments received.
            • Perform HIS (Vesalius) discharge procedure.
            • Responsible for DCCR (Daily Cash Collection Reconciliation) report.
            • Total monies received in all payment types allowed by the management of RSH and verifies total with cash on hand. Reconciles totals if errors are found.
            • Ensure safe custody of cash and other payment record transaction record.
            • Review patient financial folder for completeness. Accordingly to policy defined by management.

            Requirements:

            • Candidates must possess at least a Secondary School / SPM / STPM / “O” Level, any field.
            • With pleasant personality, with patient and with care.
            • Love to have career in healthcare.
            • Friendly and like to help people.
            • Able to speak English and Bahasa Malay.
            • Good self-discipline and a self-motivator.


          5. Responsibilities:

            • Ensure the smooth running of the Credit Control Department to minimize the risk of overdue debts and bad debts.
            • Ensure Self-Patients’ Accounts are settled in full upon discharge.
            • Ensure Corporate and Insurance Accounts are guaranteed and settled within the Credit Period.
            • Ensure the department meets or exceeds its objectives; and the mission, policies, objectives and core values of the Company are embraced and promoted in the workplace.

            Requirements:

            • Degree in accounting, business or related studies.
            • At least 3 years of experience in the related field.
            • Must be able to maintain strict patient confidentiality.
            • Candidate must possess excellent people and communication skills.
            • Good debt collection skills.
            • Ability to communicate proficiently in English and/or multilingual, will be an added advantage.


          6. Handle all patient medical records in areas such as progress noted and retrieve medical records of patient on daily basis.
            Responsibilities:

            • Prepare parts/items medical records and established order for all new patients.
            • Handle returns of medical records from A&E, HSC, SOC and wards.
            • Filling medical records in according to the format as stated in Medical Records Department’s Quality Procedure and Work Instructions titled Filing system and Arrangement of Medical Records (Document no.: WI-MRD-005).
            • Distribute medical records to consultants clinic.
            • Maintain the confidentiality of all medical records.
            • Fully responsibility for individual task that assigned from time to time.
            • Retrieve medical records
              1. Retrieve medical record for registered patient.
              2. Retrieve of medical record upon request.
              3. Retrieve of medical record for appointment cases

            Other Duties:

            • Assemble outpatient and inpatient medical records content into establish order.
            • Housekeeping and separation of active and inactive medical records.
            • Handle medical report application.
            • Any other duties/projects that may be assigned by immediate superior as and when required.

            Requirements:

            • SPM/Diploma qualification.
            • Computer literacy.


          7. Provides general assistance in the production line of the kitchen and cafeteria.
            Responsibilities:

            • Prepares mise-en-place in a timely manner; performs all cleaning and peeling fruits. Portion out according to standard serving size.
            • Prepares mise-en-place in a timely manner’ performs all cleaning, peeling, trimming and slicing of vegetables ready for cook to proceed with cooking.
            • Prepares salad following the directive from the chef.
            • Assembles meals on patient meal trays at the tray line area.
            • May carry out duties of steward when needed.
            • Any other duties/projects that may be assigned by immediate superior as and when required.

            Requirements:

            • SPM or equivalent education level.
            • Minimum 1 year experience as a foodservice crew.
            • Excellent interpersonal skills.
            • Excellent communication skills, both written and verbal.
            • PC literate.

 

Regency Specialist Hospital
No. 1, Jalan Suria, Bandar Seri Alam, 81750, Masai, Johor, Malaysia

Email: hr.staff@regencyspecialist.com
Tel: +607 381 7700 Fax: +607 388 7666

*Only shortlisted candidates will be notified.

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