| MANAGEMENT |
| Legal Executive |
| Responsibilities: |
- You will be responsible for a wide range of legal, company secretarial and regulatory support for our hospital business and operations, including negotiating, drafting and reviewing of medical practitioners contracts/agreements, commercial contracts, managing legal documentations; including tenders, undertaking secretarial functions of our hospital and related business operations as well as Corporate projects when required, and managing and working with external counsel in litigation matters.
- To initiate the incorporation of companies.
- To ensure all company secretarial matters are in compliance with the relevant acts, guidelines and requirements by all companies within the group.
- To prepare and file all statutory documents with the relevant authorities mainly the Companies Commission of Malaysia.
- To prepare directors’ / shareholders’ resolutions, papers and minutes of meetings.
- To update and maintain statutory records of all companies.
- To arrange and attend meetings of shareholders, board of directors and its committees.
- To liaise with the authorities in company secretarial matters and enquiries.
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| Requirements |
- Minimum Degree in Law, preferably an ICSA graduate or a member of MAICSA or a licensed Company Secretary.
- Familiar with Companies Act 1965 and other statutory requirements.
- Computer literate, good command of written and spoken English and Bahasa Malaysia.
- Good organizing and coordinating skills.
- Able to work independently with minimum supervision.
- Minimum 3 years of legal experience with working experience in a healthcare organization or exposure to healthcare issues an advantage, though not necessary.
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| PARAMEDICAL AND ALLIED HEALTH |
| Head of Medical Records |
| Responsibilities: |
- To ensure that patients records are kept secure according to the hospital hospital policy, compile patients charts, case histories and Physician’s reports and required.
- to manage and lead the Medical Records team in discharging essential duties of data entry, coding and indexing among others.
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| Requirements: |
- Possess a recognized academic qualification in Medical Records Management or its equivalent.
- Minimum 5 years working experience in health care facility.
- Excellent computer skills.
- Experience in working with Hospital Management Information System will be an added advantage.
- Excellent PR and communication skills.
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| Pharmacist |
| Responsibilities: |
- In charge of the overall operation, manpower planning, budgeting, drug procurement and financial viability of Pharmacy Department.
- Maintains the standards of pharmacy practice within the Pharmacy Department.
- Provide hands on training and assess staff working performance.
- Be involved in multi-disciplinary committees and teams where pharmacy matters are discussed.
- To co-ordinate and collaborate with other department or section for activities pertaining to Pharmacy Department.
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| Requirements: |
- Malaysian, with Bachelor Degree in Pharmacy
- Registered with the Malaysia Board of Pharmacy.
- Minimum three years experience in a hospital pharmacy.
- Experienced in the reconstitution of IV admixture.
- Computer literate and proficient in Microsoft Office.
- Good interpersonal and communication skills.
- Able to work independently.
- Knowledge of registration guidelines and requirements of local and international countries.
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| Pharmacy Dispenser |
| Responsibilities: |
- You will ensure that all medications are prepared and delivered to patients correctly in a timely manner.
- Assist the Pharmacist in screening prescriptions, inpatient discharges and other drug related matters.
- Key in daily dose supplies including return and refund of medications.
- Supervise Pharmacy Technicians on their respective duties.
- Assist Ward Clerks and Admission Clerks in drug related matters, including coding, billing and refund.
- Perform ward stock replenishment daily.
- Assist pharmacist in regular random ward checks.
- Monitor and maintain sufficient stocks in Pharmacy.
- Monitor expiry date of stocks in Pharmacy.
- Perform other related duties as assigned or requested by the Pharmacist.
- Experience in hospital environment would be an added advantage
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| Requirements: |
- At least a Diploma or Advanced/Higher/Graduate Diploma in Pharmacy/Pharmacology or equivalent.
- At least 1 year of working experience in the related field.
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| ADMINISTRATIVE / BUSINESS / SUPPORT SERVICES / CORPORATE COMMUNICATIONS |
| Sales & Marketing Manager |
| Responsibilities: |
- To contribute to the Hospital’s increase in patient load (Domestic & overseas) through Marketing campaigns and events, and supervision of Agents/representatives.
- To develop effective sales & marketing strategies and Public Relations activities campaign.
- To assist Management in developing and implementing annual Marketing budget and proper allocation of budget to marketing campaigns and events.
- To evaluate market conditions of assigned territories & recommend effective business strategies to increase market share.
- To lead, manage & motivate reporting staff and training which includes training of Agents/Representatives.
- To guide & coach Public Relations unit in order to get maximum media coverage.
- Responsible to manage joint promotions & sponsorship to capitalize on strategic alliances.
- Ensuring proper and timely publication and distribution of marketing.
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| Requirements: |
- Diploma / Degree in Marketing or any other related field.
- Minimum 5 years working experience in managerial capacity in sales & marketing.
- Proven track record and achievement in leading successful Marketing/Sales team.
- Able to speak and write in English, Bahasa Malaysia or/Mandarin. (Other language is an added advantage).
- Effective interpersonal skills, communication skills & presentation skills.
- Ability to operate independently and self motivated.
- Possess business acumen and ability to develop and execute Marketing plans.
- Possess knowledge and experience in marketing, familiarity of markets to be covered. Have focus on new markets penetration and ability to retain existing accounts.
- Computer literate.
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| Assistant Manager / Manager - Customer Service |
| Responsibilities: |
- To lead a team of customer service staffs.
- Provide information in response to inquiries, concerns and requests from customers/ patients about product and services.
- To obtain and evaluate all relevant information on inquiries and complaints.
- To keep accurate records of discussions or correspondence or transactions with customers.
- Develop policies and procedures to promote the establishment and maintenance of meaningful, communications between patients, their families and staff; and facilitate dialogues between patients, physicians and other relevant parties.
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| Requirements: |
- Minimum Diploma Business Studies / Administration / Management, Finance / Accountancy / Banking or equivalent.
- At least 5 year(s) of working experience in the related field.
- Possess good computer knowledge and familiar with MS Office.
- Strong interpersonal, organization and follow-through skills.
- Strong analytical thinking and problem solving skills.
- Customer service & results-oriented, initiative and adaptability.
- Multiple language skills would advantageous.
- Possess strong communication skills, both oral and written in English and Mandarin.
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| Marketing Communication Executive |
| Responsibilities: |
- To develop and manage all marketing collaterals which reflecting the hospital brand image.
- To develop all written, below-the-line above-the-line materials pertaining to the hospital services and facilities.
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| Requirements: |
- Diploma or Degree in Mass. Com, Marketing or any other related field
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| Senior Executive Procurement |
| Responsibilities: |
- Identifying and selecting relevant vendors to achieve price reductions without compromising goods quality or service.
- Manage the complete purchasing process; ensure timely delivery of requirements and suppliers are paid promptly in accordance to agreed payment terms.
- Search and identify new source of supply, quantify the benefit to RSH and develop specific recommendation.
- Investigate and amend on medical suppliers’ problem to minimize the impact on RSH and review the economy of all purchases in order to reduce cost and improve quality and On Time Delivery (OTD).
- Assist in development of method of improved workflow in Procurement Department.
- Well informed of current developments in the field of purchasing, prices, market conditions and new products.
- Proactive analysis and support in cost control initiatives and develop proposals to optimise project outcome.
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| Requirements: |
- Degree / Diploma in Business Studies or related field.
- Minimum 5 years of hands-on procurement experience, ideally in the healthcare industry.
- Dynamic, mature, self-motivated, able to work independently & able to work under pressure within tight deadlines.
- Process strong analytical skills, meticulous and a team player.
- Possess good computer knowledge and familiar with computer systems.
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| Accountant |
| Responsibilities: |
- Prepare and complete periodical accounts closing that include reconciliation of financial reports
- Analyze financial, costing and other related business information in order to meet the internal and external parties reporting
- Coordinate and administer Company’s budget and financial forecast, including preparation of Board Paper
- Ensure the compliance of statutory requirements and financial reporting standards
- Liaise with bankers, auditors, tax agents and regulatory authorities
- Review and improve internal control systems of the company
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| Requirements: |
- At least a Degree in Accounting / ACCA or equivalent.
- Preferably member of MIA.
- Good operating knowledge in computerized accounting software system.
- Possess at least 3 years of experience preferably from audit firm.
- Good command of written and spoken English, Mandarin and Bahasa Malaysia.
- Meticulous, analytical and self-motivated.
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| Accounts Executive |
| Responsibilities: |
- To work beyond accounting functions and be multitasking.
- Responsible to perform income/expense audit, assist in all aspect of accounting functions & monthly closing of accounts.
- Provide support to other general accounting functions and preparation of ad-hoc management reports.
- Responsible for journal entries and general ledger entries and preparation of final accounts for month end accounts closing.
- Review and provide support for other accounting functions such as Accounts payable and receivables.
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| Requirements: |
- LCCI higher accounting / Professional Certificate, Diploma, Advanced/Higher/Graduate in accounting or equivalent.
- Able to meet tight deadlines & work under fast-paced environment.
- Preferably at least 1 years of working experience in corporate company.
- Maintains records of food used and supply on hand.
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| Registration Clerk |
| Responsibilities: |
- Key in accurately and correctly all the above entries such as medical supplies, consultations’ fees, lab, X-ray order entries.
- Be attentive in collecting, counting monies and return back the balance.
- Must be polite and friendly when attending the patients or relatives.
- To perform other added duty from time to time.
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| Requirements: |
- Minimum of SPM qualification.
- Preferably at least 1 years of working experience.
- Possess good computer knowledge and familiar with computer systems.
- Multiple language skills would advantageous.
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| Cook |
| Responsibilities: |
- Ensures proper storage of food.
- Maintains cleanliness of work area at all time.
- Ensures raw materials needed for cooking are adequate at all time.
- Ensures kitchen equipments are well taken care and to report to chef of any malfunction equipments.
- Prepares all menu items according to quantity menus; Follows standardized recipes for accurate food preparation.
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| Requirements: |
- Certificate in culinary
- Minimum 2 years cooking experience (preferably in banquet)
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| Kitchen Helper |
| Responsibilities: |
- Provides general assistance to the production line of the kitchen and cafeteria.
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| Requirements: |
- Minimum SRP/PMR qualification
- At least one year of working experience in the related field.
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