About Regency

Malaysian Society for Quality in Health (MSQH) Accreditation

Regency Specialist Hospital has been awarded a full four-year accreditation for MSQH from 2021 to 2025. MSQH is dedicated to improving the quality of the nation’s health care through voluntary accreditation. It's worth noting that a four-year accreditation is conferred to which in the opinion of MSQH, substantially comply with their high healthcare standards.

Malaysian Healthcare Travel Council (MHTC) Accreditation

Regency Specialist Hospital is registered as an Elite Member of MHTC for the promotion of healthcare travel and providing approved services licensed by the Ministry of Health, Malaysia. MHTC Elite partners represent the most prestigious private healthcare institutions in the country. All Elite members are accredited by international healthcare accreditation agencies such as the Joint Commission International (JCI), Malaysian Society for Quality in Health (MSQH), the Australian Council on Healthcare Standards (ACHS), Accreditations Canada, and the CHKS Accreditation Unit (UK).

Approved by Ministry of Health Singapore for the Use of MediSave

Regency Specialist Hospital received approval from the Ministry of Health Singapore for the use MediSave since March 2010. MediSave is a Singapore national medical savings scheme that helps Singaporean to set aside part of their income to pay for their personal or immediate family members’ hospitalisation, day surgery and certain hospital outpatient expenses, as well as their own healthcare needs in old age.

Best Brands in Healthcare Solutions – Integrated Private Tertiary Care

Regency Specialist Hospital is an awardee of The BrandLaurette Special Edition World Awards 2018 held in Shangri-La Hotel, Singapore. We took home the Best Brands in Healthcare Solutions Award for outstanding efforts in providing quality healthcare that has pushed boundaries to become the leading comprehensive healthcare hospital in Southeast Asia.

World Stroke Organisation Angels Awards 2020 – Platinum Status

WSO Angels Awards recognise hospitals that have demonstrated clear commitment to quality stroke care and have established cultures and systems to support continuous improvement.

World Stroke Organisation Angels Awards 2020 – Gold Status

Regency Specialist Hospital is the first private hospital in southern Malaysia to obtain Gold Status for achieving international standards in stroke care practices.

Global Health Awards 2020 & 2021 – Emergency Care Service Provider of the Year in Asia Pacific

The GH APAC awards aims to recognise companies in a variety of regional and global markets that have maintained consistently high standards in delivering quality care and pushed the boundaries of delighting their customers at every stage and in every interaction. The award recognises Regency Specialist Hospital’s achievement in providing quality emergency care services.

HealthAsia Awards 2021 – Corporate Social Responsibility of the Year

This award is in recognition of Regency's 2020 CSR efforts in relieving the social-economic burden of the underprivileged communities by helping small businesses stay afloat, lifting lower-income communities as well as saving lives through community engagement.

HealthAsia Awards 2022 – Customer Service Initiative of the Year

This award proves our commitment in delivering premium hospital service and provide the highest quality of care, all while ensuring a seamless patient journey.

HealthAsia Awards 2022 – Neurology Specialty Hospital of the Year

This award is a testament to our comprehensive neurology and neurosurgery speciality services. We have conducted numerous brain and spine surgeries since 2011 and a steady increase in doctor consultation over the years.

This award is in recognition of Regency’s excellent efforts in clinical and management practices, particularly in bariatric surgery. The recognition reflects the hard work of our team in driving positive patient outcomes as well as through regular workshops and public education efforts.