Job summary

The Clinical Instructor holds a teaching / leadership position within Nursing Services and hospital operations. As educator, he/she is jointly responsible for staff development, working collaboratively with fellow educators, managers, physicians and other members of the healthcare team in line with hospital/nursing vision, mission, goals and objectives. As a role-model of professional behaviour, he/she facilitates and supports development of the bedside nurse and fosters empowerment with the right attitudes, skills and knowledge achieving excellence through delivery of evidence-based and best nursing practices. He/she will be held jointly accountable for the clinical performance outcomes of staff within the ward/unit. In addition, he/she practices within the realm of the profession’s ethical and legal frameworks, conversant with medico-legal matters whilst adhering to hospital/nursing, policies, procedures and guidelines.


  • Diploma in Nursing
  • Bachelor in Nursing or Advanced Diploma in Nursing / Post Basic Certification if available
  • Certification in Education if available

Statutory requirement

  • Registered with the Malaysian Nursing Boar
  • Valid Annual Practicing Certificate

Duties & responsibilities

Educator role:

  • Conduct clinical teaching activities in the assigned ward/unit; be a role model of professional behavior; empower staff with the right attitude, skills and knowledge to achieve excellent
  • Guide, coach and closely supervise staff to execute their roles and responsibilities towards attainment of optimal patient outcomes; provide personal coaching and attention where needed; give timely feedback on performance
  • Equip staff with essential skills and knowledge including the Nursing Process APIE (Assessment, Planning, Implementation and Evaluation) framework to deliver excellent patient care; give focus to safe and quality care
  • Establish and maintain high standards of patient care; advocate patient-centered nursing; adopts evidence-based and best nursing practices; maintain consistency in standards and practices
  • Conduct bedside and classroom clinical teaching sessions using various teaching-learning strategies and activities to match different learning styles; adopt adult learning approaches
  • Coordinate with the education team to establish and execute core education essentials for the development of bedside leaders; evaluate effectiveness of the educational plans/programs

Partner in staff management:

  • Establish two-way, trusting, open and positive relations with the Nurse Manager (NM) and staff within the ward/unit; maintain close collaborations and cooperation with NM to co-manage, mentor, develop and retain staff
  • Partner NM to strengthen staff relationships; help staff understand their roles and responsibilities towards fulfillment of nursing/hospital vision, mission, goals and objectives; help staff understand, overcome and adapt to changes and create a positive and cooperative image of nursing

Partner in patient care management:

  • Work as a team to achieve excellence in patient care; collaborates with NM to resolve patient issues; assumes leadership in the absence of the ward/unit NM
  • Checks in with all patients to find out their well-being and resolve any issues raised; attends to patient/family feedback; collaborates with patients’ immediate family/significant or other hospital personnel where required; maintain patient/family confidence with care rendered

Partner in ward/unit management:

  • Work as a team to ensure smooth ward/unit operations; be familiar with the ward processes and activities; collaborates with NM to resolve ward/unit issues; assumes leadership in the absence of the NM
  • Have oversight of key happenings in the ward/unit; investigates and problem-solves incidences and unusual occurrences; assist staff with the necessary reports and documentation; report/escalate matters to nursing or department heads
  • Provide specialty care (for Clinical Instructors with Post Basic Certification)
  • Act as a resource person for the specific specialty
  • Perform advanced skills specific to the specialty
  • Privilege nurses, enabling their performance of the specialized skills

General duties:

  • Work collaboratively and cooperatively with fellow Nurse Educators, Managers and Clinicians, Physicians and various members of the healthcare team to iron out and resolve work-related issues; engage in healthy dialogue and maintain professionalism in dealings
  • Act as a resource person for staff to seek information, guidance and support
  • Respond, assist and support staff in emergencies or code(s) activation
  • Perform role of a Nursing Coordinator (NS-CO) as assigned/scheduled

Other duties

  • Any other duties as assigned from time to time