Basics of MediSave
What is Medisave?
Please refer to the Ministry of Health Singapore’s websitewebsite for complete information.
What is the maximum limit for my MediSave expenditure in Malaysia?
What are the MediSave-applicable procedures and/or treatments overseas?
Eligibility criteria
Who can use MediSave?
- 1Singaporeans and Singapore Permanent Residents (PRs) who normally reside in Singapore.
- 2Immediate family members such as spouse, parents or children of Singaporeans and PRs who normally reside in Singapore. These family numbers must be Singaporeans/PRs who normally reside in Singapore.
- 3Grandparents of Singaporeans and PRs who normally reside in Singapore, if these grandparents are also Singaporeans/PRs who normally reside in Singapore.
Medisave Referral Process at Regency
How can I use MediSave in Regency?
STEP 1: SCHEDULE A SPECIALIST CONSULTATION
Make an appointment to consult our specialist(s) at Regency Specialist Hospital. Transportation from Singapore can be arranged upon request.
For assistance, contact our Teleservices Careline: +6016-722 7288
STEP 2: RECEIVE YOUR REFERRAL LETTER
Following the consultation, patients will receive a referral letter that includes:
- Name of surgery
- Estimated cost
- Proposed date of surgery
STEP 3: Visit HMI Patient Service Centre (HMI PSC)
*Strictly by appointment only
Make an appointment with HMI PSC to:
- Confirm MediSave eligibility
- Receive financial counselling, including estimated bill size and MediSave claim
- Sign the Financial Counselling Form
- Place a deposit (amount depends on surgery cost and MediSave claim)
Note: Please bring your referral letter with you when visiting HMI PSC
STEP 4: UNDERGO TREATMENT AT REGENCY
Return to Regency for your scheduled treatment.
No deposit will be required on the day of admission.
After discharge, HMI PSC will assist with MediSave submission.
Important Note:
Approval of any MediSave claim(s) is subject to the Ministry of Health Singapore.
For more information on MediSave, please visit
https://www.moh.gov.sg/content/ moh_web/home/costs_and_financing/ schemes_subsidies/medisave.html
Get help
Get Help for MediSave-usage in Regency Specialist Hospital.
HMI Patient Service Centre
Located in Singapore, our one-stop service centre connects you to the two HMI hospitals in Malaysia through:
- Medical Referral and Appointment Booking
- MediSave and Financial Counselling
- MediSave claims and follow-up care
Contact us at:- Tel: +65 6322 6333+65 6322 6333
- WhatsApp: +65 9655 2101
Find us at:
HMI Patient Service Centre @ HMI Medical Centre
12 Farrer Park Station Rd, #01-01, Singapore 217565
Operation Hours:Monday - Friday: 8:00am - 5:00pm
(except lunch hour 12:30pm - 2:00pm)Regency Specialist Hospital

