Ready to assist you during your stay
Helping you prepare for your stay, settle you into the ward and going home with a peace of mind
Step-by-step process of inpatient journey in receiving the care you need
Find out the rooms, cost and services that we offer during your hospital stay
Get to know our discharge policy and procedures
Learn about the post care guide or treatment from the comfort of your home
Admission process
Quick guide to your inpatient journey
Pre-admission
Adhere to doctor’s recommendation to admit for further treatment.
Registering on admission day
Present your health care card and NRIC or guarantee letter from your company at the Admission & Registration Counter.
Payment options
Understand the different admission payment methods for a seamless experience.
Room & cost
Warmth and comfort that meet your needs
We provide rooms and services that offer great comfort during your hospital stay.
Best care service for your well-being and safety
Medical facilities and amenities are a top priority in promoting our patients' health and well-being.
Free Wi-Fi
Personal bedside locker
In-room safe
Kichenette
Bathroom amenities
Sofa bed
Health is your responsibility and it should be your priority
Discharge
Post admission and discharge guide
We aim to provide effective discharge to ensure timely transition and continuity of care.
Discharge instructions for continuity of your care
Understand the key procedures for a smooth transition
Return the Discharge Notice
Upon payment made at Discharge Lounge at 2nd Floor or Payment Counter at Accident & Emergency (after office hours), a discharge slip will be given to you to hand over to the Nurse Counter.
Get your branula removed
Perform branula removal requires specific protocols and skill technique acquired by our nurses, attempting to remove it on your own may aggravate bruising or bleeding.
Receive report and appointment card
Collect your x-ray, laboratory report, and appointment card from the attending nurse, should there be any necessary follow-up.
Obtain the prescribed medications
Medication will be given to you (if any) in the pharmacy before you leave. Ensure that you are given with comprehensive instructions regarding the use of your medications.
Post hospital care
Simple ways for your follow-up care
Here are some ways for maintaining follow-up after your visit in Regency.
Your road to full recovery
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